Networks that are
not allowed to fail.
The common thread is not size or technology. It is that a minute of downtime is measured in something other than inconvenience — and that "we are still investigating" is not an acceptable status update.
Net-Monitor is deployed across government and public institutions, healthcare and emergency services, industry and manufacturing, finance and insurance, transport and logistics, defence and high-tech, retail, and media. What these have in common is not their technology but their tolerance: the network carries something that cannot wait, the estate is mixed and long-lived, and a large part of it cannot host an agent or reach the internet. We do not publish customer names or logos — several of these organisations treat their supplier relationships as sensitive. References are given privately to qualified prospects.
What each one needs most.
The platform is the same everywhere. Which part of it earns its keep first is not.
Public institutions
Long procurement cycles, long-lived equipment, strict data residency, and segments with no route to the internet. On-premise is not a preference here, it is the entry requirement.
Earns its keep first through: on-premise deployment, configuration history for audit, and coverage of equipment older than the current standard.
Hospitals and emergency services
Clinical systems, imaging, and a very large population of connected medical devices that cannot host software and must never be actively scanned. Downtime has a clinical cost, not a commercial one.
Earns its keep first through: passive discovery of unmanaged devices, and packet evidence when a clinical application slows down.
Manufacturing and utilities
A plant floor that cannot be patched on your schedule, controllers with decade-long lifespans, and an IT/OT boundary that is usually the least instrumented link in the building.
Earns its keep first through: passive OT visibility and a communication baseline on a cyclical network.
Banking and insurance
Latency that is measured rather than described, regulatory expectations about evidence, and a low appetite for "we think it was the network".
Earns its keep first through: retained packet evidence and the ability to answer a question about a specific transaction weeks later.
Logistics and ports
Geographically spread sites, WAN links that matter enormously, and operations that continue around the clock. A branch that is quietly degraded costs more than one that is plainly down.
Earns its keep first through: WAN performance at packet level, and finding slow-but-up before anyone reports it.
Engineering environments
Segmented networks, isolated laboratories, and traffic where sending telemetry to a third party is not a discussion. Also, typically, engineers who want the raw evidence rather than a summary.
Earns its keep first through: fully isolated operation and access to the underlying capture.
Distributed and time-critical
Many small sites with no local IT presence, or live production where a few seconds of degradation is visible to the public. Both need the problem named remotely and quickly.
Earns its keep first through: remote root cause without dispatching anyone to site.
What all of them share
A mixed, long-lived estate. Equipment that cannot take an agent. Segments that cannot reach the internet. And the same failure mode: something is slow, nothing is busy, and nobody can say why.
That last one is the case the product exists for, and it is sector-independent.
On customer names
- We do not publish names or logos, in either language. Several of our customers regard the identity of their infrastructure suppliers as sensitive, and none of them agreed to appear on a website.
- References are given privately. Once we know who is asking and what they need to hear, we will introduce you to someone comparable.
- The sector is the useful part anyway. What matters to you is whether we have solved your problem before, not whose logo we can print.
Short answers.
Which sectors use Net-Monitor?
Government and public institutions, healthcare and emergency services, industry and manufacturing, finance and insurance, transport and logistics, defence and high-tech, retail, and media. The common factor is a network where a minute of downtime is expensive in something other than money, and an estate that is mixed and long-lived.
Why do you not publish customer names?
Because several of our customers consider the identity of their infrastructure suppliers to be sensitive information, and none of them agreed to be a public reference. A logo wall would be worth less to you than a private conversation with someone running a network like yours, which is what we offer instead.
Can I speak to an existing customer?
Yes, once we understand what you need to hear and can match you with someone comparable. References are arranged privately with the customer's agreement rather than published in advance.
Do you have experience with my kind of network?
The honest answer depends on your network, and it is a short conversation to establish. If we have not solved something like your problem before we will say so — that is more useful to both of us than finding out during a deployment.
Related questions.
Want to know whether we have seen your problem before?
Describe it. If we have, we will tell you how it went. If we have not, we will tell you that instead.